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About Us

Launch Diagnostics is the largest independent distributor in the United Kingdom, providing pathology solutions encompassing high quality diagnostic reagents and instrumentation from world leading manufacturer’s to the Health Services of the United Kingdom, Belgium, Luxemburg, France through Launch Diagnostics SAS and to the Republic of Ireland through ACCUSAY Diagnostics.

Launch Diagnostics was established in 1990 and has been in business for more than 30 years.  It is one of the most successful privately owned companies in the United Kingdom’s diagnostics industry, being recognised by its customers and holding long term partnerships with many respected suppliers of diagnostic innovation.

Offering an extensive portfolio of products of diagnostic kits and laboratory instrumentation, our product range has expanded over the years to include a comprehensive range of EIA, single test devices, serology products, molecular assays and instrumentation.

Launch Diagnostics in Numbers

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World class manufacturers
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Products in our Portfolio

Our Team

Launch has 60 employees either based at our offices in North West Kent or field based.  Both our Sales team and Technical team are located throughout their relevant territory, whether that is in the UK, Republic of Ireland or in France and BeLux.  This allows for a rapid response to satisfy our customers needs.

Employees at our headquarters include Sales, Marketing, Customer Services and warehouse, Technical / Engineering and Finance.

More information about our teams can be found on the link below.

Customer Service

Our dedicated teams are able to respond quickly to customer needs.  One of our largest departments is our Technical Team, providing telephone and on-site technical support for both reagents and instruments plus ensuring instruments are running optimally with routine servicing.

 

Our business approach

  • Adapting to the ever changing needs of the healthcare services.
  • Supporting healthcare organisations to deliver complete pathology solutions.
  • Working with main MES providers offering a comprehensive portfolio across all scientific disciplines.
  • Supply of products and services through the NHS Supply Chain.
  • Presence at National, European and International conferences.
  • Bringing new innovative technologies and solutions to the meet customers needs.
  • Partnering with world leading manufacturer’s for the continued supply of MHRA registered products.

Our accreditations

ISO Accreditation

Launch Diagnostics is certified to ISO 9001 : 2015 and ISO 14001 : 2015 and is committed to a documented Quality and Environmental Management System to reduce waste and use renewable sources to help minimise the adverse impact upon the environment. Launch Diagnostics has incorporated policies and working practices from ISO9001 : 2015 standard and ISO 14001 : 2015 Environmental Management System standards across all associated parts of our business.

Our current ISO Certificates can be downloaded here:

ISO 9001 Certificate

ISO 14001 Certificate

BIVDA

Launch Diagnostics is a long standing member of the British In Vitro Diagnostics Association (BIVDA), the national industry association for the manufacturers and distributors of IVD products in the UK.

PEPPOL compliant

Launch Diagnostics Limited is fully compliant in PEPPOL Messaging standards enabling them to satisfy the requirements of trading electronically with all NHS Trusts and the NHS Supply Chain. PEPPOL (Pan-European Public Procurement Online) is a network for the exchange of electronic business documents such as orders, invoices and shipping notices.

The Department of Health have publicly committed to the adoption of PEPPOL across the NHS with the aim of increasing efficiencies and reducing costs through the electronic transfer of business documents. Signing up to a certified PEPPOL access point provides benefits such as process automation and improved accounts handling.

To achieve PEPPOL compliance, Launch Diagnostics selected NetEDI as their certified Access Point provider. NetEDI is a cloud based EDI/PEPPOL provider offering comprehensive services and solutions to NHS Trusts and private sector companies that enable electronic transactions to be fully integrated into any Enterprise Resource Planning (ERP) system. An integrated solution provides an automated, reliable system for exchanging business documents, reducing payment and processing errors and can therefore prove to be very cost efficient.

Launch Diagnostics is able to send and receive EDI & PEPPOL compliant business documents and ensure that the demands of the NHS and other potential customers are met. As a supplier to the NHS, Launch Diagnostics is able to communicate with any partner connected to the PEPPOL network regardless of the access point used.

 

Find out more about us

To find out more about Launch, contact us on the link below.

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